Dealer Intelligence Engine

The moments your software sleeps through.

A lead at 8:47 on a Sunday. A recon bill three weeks late. A deal parked in finance. Carvio catches each one — and tells you what it's worth.

Sunday, 8:47am

A credit app lands on the Silverado. Your store opens Monday at 9.

By Monday morning that Sunday credit app has spent a whole weekend cooling while the buyer keeps shopping — and hot leads don't stay hot. Carvio answers in your store's voice while the lot is dark, puts a clock on every thread, and pushes the overdue ones to your manager with the reply already written.

  • Replies after hours in your store's voice, until a rep takes over
  • Every thread timed against your SLA — green, yellow, red
  • Overdue threads escalate to the manager, response pre-drafted

40%

of your leads arrive while the store is closed

Inbox

2
OpenSnoozedAll
MD

Marcus D.

Overdue 4h

I've been waiting 3 days...

PM

Priya M.

Overdue 2h

Credit app submitted 2h ago...

AO

Aisha O.

Reply in 13m

Hi, I saw the 2023 Civic...

DA

Denise A.

Reply in 28m

I test drove the Camry...

JR

James R.

Resolved

Thanks, see you Saturday!

Discounting vs. floor average

Last 90 days

D. Kowalski

2.3×

S. Chen

1.1×

M. Alvarez

0.9×

Floor average = 1.0× · gap priced per deal, per rep

Last 90 days, in plain sight

One rep discounts 2.3× the floor average. Your DMS shows nothing.

One rep can quietly give away a slice of gross on every deal and still top the sales board, which is exactly why the leak hides for months. Carvio benchmarks how each rep discounts against the floor, flags the one handing the store away, and puts a dollar figure on the habit.

−$18,750

one rep's discounting habit, priced over 90 days

Three weeks after the deal closed

The recon bill lands late. Your booked gross was fiction.

Book gross at the handshake and every late recon invoice quietly rewrites it — the deal you paid a rep on was never as profitable as the ticket said. Carvio re-runs the math after the close, names the sold deals a late cost just changed, and catches the same VIN keyed twice before it inflates a number you'll never get back.

Restated after close — 2023 Civic LX

  • Deal closedMar 12
  • Recon invoice postedApr 2 · 21 days late
  • Margin restated−$1,840

Every late cost re-runs the math on the deal it belongs to.

Data entry audit

  • Same VIN keyed twice2 stock records
  • Sold deal's gross inflatedFlagged
  • Records merged, gross correctedResolved

Carvio audits your own data entry — before it audits your market.

−$1,840

the Civic's real margin, once the recon bill hit

Lot Overview

24 active units

VehiclePriceDOL

2024 Camry SE

Silver · 12,400 mi

$26,500

12 days

2024 F-150 XLT

Blue · 8,200 mi

$42,750

28 days

2023 BMW X3

White · 34,100 mi

$38,200

52 days

2023 Civic LX

Black · 18,600 mi

$22,400

8 days

Day 134 on the lot

Still priced like week one. Zero inquiries this month.

On day 134 that unit still wears its week-one price, bleeding floor plan and depreciation while buyers scroll past. Carvio prices the wait to the day, drafts the cut your own history says will move it, and tells you afterward whether it worked.

−$23,040

eaten by 9 aged units with no price move in 45 days

11 days

median time to sale after a cut that works

Two browser tabs deep

Priced off AutoTrader tabs and a gut feel.

Price off two AutoTrader tabs and a gut feel and you're guessing both ways — too high and it sits, too low and you hand over gross you can't claw back. Carvio reads the VIN, scores real comps by how close they actually are, estimates the sell window, and remembers which of your past cuts moved the metal.

2024 Ford F-150 XLT

VIN: 1FTFW1E87NFA12345

AI Price

$41,200

Market avg: $42,100Confidence: 94%

Nearby comps

2024 F-150 XLT$43,20096%
2024 F-150 XLT$41,80093%
2023 F-150 XLT$39,50087%

23 comps

similarity-scored, within 50 miles of your lot

Signed Thursday · day 9

Still parked in finance. Nobody can say why.

A signed deal parked in finance is cash you've counted but can't bank, dragging for days because nobody can see what it's waiting on — so Carvio pins down the hold-up, the unsigned doc or the F&I file gone quiet, and drafts the nudge that gets it delivered.

Inquiry

3

Test Drive

2

Negotiation

2

Closed

1

  • Stalled-deal alerts when finance or delivery drags
  • Real per-deal gross: sale price minus all-in cost

$402,300

sitting in deals that look abandoned in closing

Invoice day, every month

Thousands a month to lead providers. Which ones sell cars?

You pay every lead source the same invoice each month with no idea which ones actually put buyers on your lot, so the duds keep billing and you keep renewing out of habit. Carvio follows each lead to the sold line and traces the close back to the source that sent it, so next month's spend is a decision instead of a reflex.

  • Every lead tagged to its source automatically
  • Per-source and per-rep close rates, side by side
  • Junk and spam filtered before they clog the pipeline

Active Leads

Sorted by score

JR

James Rodriguez

Trucks · Test drive 3pm

2h

98
SM

Sarah Mitchell

Camry · Bringing husband tomorrow

5h

74
KP

Kevin Park

Web · Budget $25-30k

1d

61
LT

Lisa Thompson

Referral · Wants RAV4

2d

52

The knock on the door

OMVIC walks in and asks for the garage book.

An OMVIC request means digging through records and hoping nothing's missing, and a gap in the book is a fine, not just a bad afternoon. Carvio keeps the book itself — every used-vehicle entry updates the moment a deal moves and exports in the exact layout an auditor expects. Nothing to assemble. It's already done.

Always audit-ready

  • Sales
  • Cost
  • Vendor cost
  • Profit
  • Garage book
ExportCSV · Excel · book layout

Switch week

You'd switch — but the last migration ate your customer history.

The migration that once ate your customer history is the reason you're still paying for software you've outgrown — staying put costs more than the switch ever would. Carvio audits every record before and after the move and runs your old system beside the new one until you've checked it yourself; we built the migration engine before we built this website.

  • Inventory, customers, deal history, documents, photos — all of it
  • Data audited before and after; nothing goes live until you verify
  • Old and new run in parallel until you're confident

7 days

and most dealers are fully switched, lot open the whole time

How Carvio detects and fixes

Problem detected

Lead going cold

Alert surfaces

Team notified

Action taken

Follow-up sent

Loss prevented

Deal saved

Pattern learned

Gets smarter

See the moments your system slept through.

15 minutes, on your real dealership — no slides. We'll show you what last weekend cost, priced in your own numbers.